Report a Leak

It can happen to the best of roofs. The dreaded leak. If it happens to yours, we want to know about it so we can help you deal with it…quickly, thoroughly and professionally.


If you suspect your commercial roof has a leak, contact GenFlex right away. Thanks to our extensive network of licensed contractors, we can connect you with a quality, local roofing professional immediately. Please contact the GenFlex Warranty Administration Department at 800-443-4272, and select Option 1.


Within 24 hours, you will receive a fax or email confirmation with the responding contractor’s information.